Utilities

UK Utility companies face significant challenges on almost every front. Many are dealing with aging infrastructure which needs very significant capital investment whilst also facing increasingly stringent and shifting environmental targets within a strong regulatory framework at both national and European level. Meanwhile customers are becoming increasingly vocal about areas such as price increases and sources of supply. Recent operational failings in nuclear power stations in Japan has only served to heighten and intensify the debate around our energy needs and the financial and environmental consequences for us all.

The European Commission has presented a new energy strategy for the next ten years, highlighting the need to improve energy efficiency, integrate the region's markets and boost technological innovation. It has called for investments of €1 trillion to integrate Europe's energy networks.

Against this backdrop, utility companies need to take a long-term view on security of supply and tightly manage their infrastructure, environmental and customer service programmes. Companies will need to respond quickly and efficiently to a demanding cocktail of political, regulatory and customer priorities.

Project One understands the unique challenges that UK utility companies face and has particular expertise in managing complex change, for example:

• leading and driving business transformation
• managing delivery of customer service initiatives
• managing price review submissions
• implementing essential regulatory change
• facilitating resolution of urgent and critical regulatory and environmental issues
• managing large IT infrastructure projects
• improving IT services including outsourcing arrangements

Our role is to bring clarity, structure, pace and, by working alongside our clients' executives and teams, drive delivery through to results.