Shared service development
The use of shared services is now commonplace in many organisations for a wide range of functions including HR, Finance and IT. Companies that are considering or embarking on a shared service model, or seeking to enhance or extend an existing one, will be seeking tangible benefits such as cost effectiveness, quality of service, reliability and flexibility.
Whilst the benefits may be considerable, they can be difficult to achieve. Starting with our client's goals and working with their teams, Project One creates an optimal environment for achieving success.
Our service delivers a well-structured and managed programme focused on achieving the optimal business outcome, for example:
- Structuring the shared service to optimise the wider business strategy, making decisions that are in the company's best interests
- Creating a shared service that answers the business units' pressure with a focus on customer priorities
- Establishing support for the service from across the business
- Understanding the full cost of ownership of the shared service operation
- Ensuring that business units fully understand the service and how it meets their specific needs
- Managing the integration of legacy operations and systems
- Ensuring a managed service to the business in a way that can be measured in terms of finance and customer value
- Establishing a shared service that is scalable, flexible, sustainable and affordable
- Establishing an approach to implementation that minimises operational risk
Working in partnership with our clients, Project One brings experienced change leadership to mobilise and deliver shared service programmes to achieve the intended benefits. As well as providing the structure and controls needed, we pay particular attention to stakeholder management to bring people on the journey, addressing their concerns and needs proactively.
“There is no doubt about it that I would not be at the point I am now without Project One. You provided clarity of thought and essential challenge, applying your knowledge and experience to our situation. You have the edge over other providers of external support. Money well spent.”
Finance Director, Leading Manufacturer
