Case studies

The examples below provide a cross section of the assignments where Project One has contributed to client success. Whilst sharing the impact we have had, we are careful to protect the confidentiality of our clients’ business – a principle we do not compromise.

Critical business transformation

Worked with the client’s leadership team to shape, mobilise and manage a transformation programme to overhaul their business and reduce annual operating costs by £100m.
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Post-acquisition integration

Successfully integrated two businesses and delivered an integration blueprint to enable the client to run future integrations themselves, the first of which happened just a few months later.
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Industry-wide change

Led the business through the implementation of the Faster Payments service, a highly complex change across the breadth of retail banking and operations.
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People change

Facilitated management thinking to develop a shared vision for the people change and led the change into each business area.
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Business performance improvement

Coached and led business representives to develop a clear and compelling vision for end-to-end customer service improvement and shape the roadmap to deliver it.
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Business task force

Led a team of banking specialists to understand the causes of bad debt and shape the action plan to reduce it - exceeded first year target by 50%.
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Shaping the big picture

Brought fresh thinking to tackle a complex problem and create a clear way forward for a customer systems strategy.
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Regulatory submission

Brought structure and drive to a critical regulatory submission for a major utility company, enabling the client to deliver a quality product within very tight timescales.
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